Testimonials

"You hear horrible stories about the elderly and disabled in care homes and you worry. I want Mum to be treated with love and kindness above all else and that's what they do here. I've witnessed it over the past few months. They are patient, kind and helpful to everyone living here, including Mum. I have to drive 140 miles each way to see Mum but it's worth it knowing that she can't be better looked after and cared for anywhere else. Thank you to all those who work here, I wish I had some say over your salaries"

"My mum came to Ralphland Care Home for three weeks of respite. She was weak, eating little and tired. Within three weeks, she is eating much better and even walking with the aid of her frame. All the staff are very friendly, nothing is too much trouble. After her review, it was decided she would stay here. Mum has settled in very well and never asks to go home. I am at ease that she is getting very well looked after. Thank you to all"

"My sister stayed at Ralphland Care Home for a total of nine months. During this time, staff showed nothing but compassion and dignity towards her. When she passed away, the staff showed excellent end-of-life care skills and supported us as a family. I would recommend Ralphland Care Home to anyone"

"Managers and staff promote an ethos of care which extends beyond the residents to include all family members who either visit or telephone to enquire. All concerns for residents are dealt with quickly and professionally. All staff, from senior managers to cleaners and carers, show concern for the care of all residents and go the extra mile to befriend residents and their families. This is the care home all care homes should be modelled on"

"Our brother-in-law was in the care home for a number of years. He was well thought of and looked after very well. If we needed to talk over anything, we would go to see the manager and the point brought up was looked into straight away. We have no grumbles at all we would recommend the care home to anyone"