Testimonials
What our Residents and Families and External Professionals Say
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Recent Family Testimonials
"Mum has settled exceptionally well and is very happy and so are we with the excellent care she is receiving. This is all down to you and your excellent staff. You are all friendly and helpful and nothing is ever too much trouble. Many thanks from myself and my brother"
Family of resident
"My Dad has been a resident of Ralphlands Care Home since the 1st June 2025, and from Day One, all of the staff have been fantastic, always very kind and caring, and nothing is too much trouble for the well being of our Dad. Dad settled in straight away, and although he can be challenging & stubborn at times, the staff are always positive, and it is a pleasure going in to visit him and chatting to everyone at the same time. Please keep up the amazing work"
Family of resident
"My mother was a resident for just over 2 1/2 years. She received excellent care throughout her stay. The home is very tidy & clean. The carers are always friendly and willing to assist with every need. I highly recommend Ralphland Carehome to anyone who has a relation / friend who requires care. Thank you to all who also supported me when my Mum sadly passed away on 11th August 2025."
Family of resident
"You hear horrible stories about the elderly and disabled in care homes and you worry. I want Mum to be treated with love and kindness above all else and that's what they do here. I've witnessed it over the past few months. They are patient, kind and helpful to everyone living here, including Mum. I have to drive 140 miles each way to see Mum but it's worth it knowing that she can't be better looked after and cared for anywhere else. Thank you to all those who work here, I wish I had some say over your salaries"
Daughter of resident
15/02/2023
"My mum came to Ralphland Care Home for three weeks of respite. She was weak, eating little and tired. Within three weeks, she is eating much better and even walking with the aid of her frame. All the staff are very friendly, nothing is too much trouble. After her review, it was decided she would stay here. Mum has settled in very well and never asks to go home. I am at ease that she is getting very well looked after. Thank you to all"
Daughter of resident
16/02/2023
"My sister stayed at Ralphland Care Home for a total of nine months. During this time, staff showed nothing but compassion and dignity towards her. When she passed away, the staff showed excellent end-of-life care skills and supported us as a family. I would recommend Ralphland Care Home to anyone"
Daughter of resident
15/02/2023
"Managers and staff promote an ethos of care which extends beyond the residents to include all family members who either visit or telephone to enquire. All concerns for residents are dealt with quickly and professionally. All staff, from senior managers to cleaners and carers, show concern for the care of all residents and go the extra mile to befriend residents and their families. This is the care home all care homes should be modelled on"
Husband of resident
13/02/2023
"Our brother-in-law was in the care home for a number of years. He was well thought of and looked after very well. If we needed to talk over anything, we would go to see the manager and the point brought up was looked into straight away. We have no grumbles at all we would recommend the care home to anyone"
Sister in law of resident
02/02/2023